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Information questions

Frequently Asked Questions

Will I receive the same product that I see in the picture?

Sure, We try also to make videos for the products to see it before buyying process in the product page.

How can I return an item?
  • you need first to carfully read Return policy.
  • the return process within 10 days after receive the product.
  • you will send screen shot for your order on our website, and pictures for the received product, and explain the reason for return process.
  • we check with our company and replay you in 10 days.
  • if we accept the reason, we will send Return link to fill in the form.
  • and just wait the delivery.
Can i request Refund?
  • you need to carfully read Return policy.
  • We offers a full refund before products are processed by warehouses.